Customer Services

Help With My Order
Placed an order and need help with delivery, payment or returns?
Get in touch with our customer services manager Linda Soni for expert support and advice.

Call: 0208 664 5665

Our aim is simple; to delight you with the same exceptional level of service and support that we have provided to thousands of our customers over the years. If you have a question about a product or information about our service, we have you covered in the sections below.


8.30am to 5.30pm Monday to Friday


Telephone UK: 0844 800 1020
Telephone international: +44 (0)208 664 5660
Live chat (click the link on the right of this page)
Fax: 0208 665 5606
Address: 31-35 Wortley Road, Croydon, Surrey, CRO 3EB


To contact accounts please email or call 0208 664 5666.

We offer instant credit accounts for charities, government and educational establishments. All you need is an official purchase order. To get started choose 'BACS' as your payment method at the checkout and email your purchase order to quoting your order number.

For other organisations, credit accounts are available upon request subject to meeting our internal checks. Please email or call 0844 800 1020 for more details.


Browse our collection of most commonly asked questions. Like “why choose Discount Displays”, “how quick can you deliver”


All our prices assume you provide artwork ready to print.
How to upload files
How to prepare your own artwork
Lets us design it for you


We offer a professional delivery and tracking service using TNT.


If you are not entirely satisfied with a standard product (NON CUSTOMISED OR PRINTED) purchased from Discount Displays, we will replace or refund the product price under our 14 day money back guarantee providing the following applies:

• The product(s) should be unused, unassembled and in its original packaging.
• The product(s) should be in a saleable condition.
• The product(s) must be returned to us within 14 days of the date it was delivered to you.

To send a product back under our 14 day money back guarantee, please call us on 0844 800 1020 or email us for a Returns Authorisation Number. Please write your Returns Authoirsation Number clearly on the outside of the parcel(s) being returned.
The Returns Authorisation Number is valid up to the 14th day. Goods will not be refunded under the 14 day money back guarantee after this time.
The goods can either be returned in person or through a courier to: 31-35 Wortley Road, Croydon, Surrey, CR0 3EB. It is recommended to use a fully insured courier or special delivery to return goods as a proof of delivery may be required.
We advise taking a picture of the product(s) and the packaging before returning goods in the event they are damaged in transit. We cannot accept deliveries that are damaged. This is to ensure a claim can be submitted to the courier.
The cost of the product plus VAT is refunded minus any delivery and credit card charges.


If you find the same product cheaper elsewhere, let us know and we will match or beat it. See our price match promise page for further details.


At Discount Displays we want you to be delighted when you buy from us. Occasionally though, goods may be faulty or get damaged in transit. In the rare event this happens, please follow our returns procedure by clicking the link below.
How To Return Goods

WHEN WILL I GET MY REFUND? We will make the refund once the goods have been returned and checked. Please note: certain card issuers have been known to take up to 10 working days to show the refund on debit/credit cards. Once we have issued a refund onto your card, you will need to contact your card issuer if the refund has not appeared on your statement.


We value your privacy, click one of the below to read more:
Privacy Policy
Cookie Policy


For a copy of our full terms and conditions see the link below:
Terms and Conditions


For a comprehensive list of upcoming trade shows and exhibitions use our trade show calendar. Features easy to use filter and search.