How can I create content?
You can use any of your own media files provided it is one of the supported file types. However with the purchase of this screen you gain access to a large digital library of template designs, allowing you to customise files, layouts, and playlists by using your own information; prices, brand, images, and videos.
You may also use an external device to stream your media using either HDMI or VGA and a 3.5mm audio jack.
Can you (Discount Displays) create content for me?
If you would like help in creating visual information for, please contact us, we would love to help.
What sizes do you offer?
This screen is available in 4 different sizes; 32 inch, 43 inch, 50 inch, and 55 inches. Meaning there is a variety of sizes for you depending on your requirements.
Is this a touchscreen?
This is not a touchscreen display.
How can I change the images displayed?
You may update your screen’s media from anywhere and doing so instantly over the internet, just sign in to your MySignagePortal account allowing you to change the device’s media, create and update playlists.
However if you find yourself without an internet connection, or just prefer to manually update your screen, you are able to do this via the Plug and Play Backup system. Just use a USB stick with your chosen files and playlists, insert, your content will copy to the screen and start playing.
What is the resolution of the screen?
The screen has a resolution of 1920x1080 or 1080x1920 depending upon the installation.
Lifetime of the screen?
The LED backlight IPS display has a lifetime of over 70,000 hours under constant 24/7 use.
Does the screen include speakers?
Yes. This screen has 5W, 8Ω speakers (x2) on all models.
How can this be mounted?
This product can be mounted using a wall mount, floor stand or trolley, a ceiling mount, or a table stand using the following VESA holes (MM):
32 Inch: 400x200/500x200.
43 Inch: 400x200.
50 Inch: 400x400/400x300/400x200.
55 Inch: 400x200/400x400.
Is a wall mount included?
No mounting equipment is included with this product.
Can I synchronise multiple screens to work together?
Yes. You can make it so the the boards are synchronised so long as they are all connected to the same network, making it ideal for menus over the counter, and even displaying one image across multiple screens with it’s thin bezel design.
Can you get the schedule changed?
You may change the schedule with the Cloud-based Content Management System (CMS) from anywhere where you have access to the internet through the MySignagePortal, allowing you to set up on/off times, change volume depending on the media, and schedule menu changes depending on the time of day.
This can also be done using the Plug and Play system with a USB stick.
What are the supported media formats?
This screen has good support for a range of media file types, these have been listed below:
Video; MPG, AVI, MP4, RM, RMVB, TS.
Audio; MP3, WMA.
Image; JPG, GIF, BMP, PNG.
What is the MySignagePortal CMS Subscription?
The MySignagePortal CMS Subscription allows you to take full control over the screen, changing media on the device, creating playlists, or altering the timings details of your current playlist, enabling you to ensure the display matches exactly what you need it for. This can be done so long as you have access to the internet.
Another feature of this is the access to the extensive template library available making setting up your screen that much easier.
How much is the MySignagePortal CMS Subscription?
This screen comes with a completely free 1 year software license, allowing you to benefit from the features available through the subscription.
You can also buy extended warranties for the screen, we offer 3 years, and lifetime. Although should you wish for a more customised plan, please feel free to contact us, we would love to help you.